MULIANI, K.; AZRIADI, E.; MUSRIDHO, R. J. Service Performance Analysis Using Fault Tree Analysis (FTA) at the Investment and One-Stop Integrated Services Office (Case Study in Kampar Regency). Journal of Engineering Science and Technology Management (JES-TM), [S. l.], v. 5, n. 2, p. 294–303, 2025. DOI: 10.31004/jestm.v5i2.299. Disponível em: https://jes-tm.org/index.php/jestm/article/view/299. Acesso em: 17 jan. 2026.