PUTRA, H. O.; RAKHMAN, R. A.; HERLAMBANG, S. M.; RAHAYU, T. Design and Feasibility Evaluation of the TAPTAP Digital Platform for Measuring Port Service User Satisfaction at KSOP Bontang . Journal of Engineering Science and Technology Management (JES-TM), [S. l.], v. 6, n. 2, p. 387–400, 2026. DOI: 10.31004/jestm.v6i2.417. Disponível em: https://jes-tm.org/index.php/jestm/article/view/417. Acesso em: 30 jun. 2026.