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Vol. 4 No. 1 (2024): March-August 2024
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Indonesia (20)
Taiwan, Province of China (1)
Articles
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Web Based Kampar Regency Tourism Information System
Jaka Prihatna, Yusnira, Safni MarwaShow Abstract | Download PDF | DOI: 10.31004/jestm.v4i1.137 | Check in Google Scholar
Tourism is one of the most popular destinations for tourists today, one of the tourist objects and destinations is in Kampar Regency. Kampar Regency has great potential in the tourism sector. Both in the form of historical heritage such as the Muara Takus Temple, the Koto Panjang Hydroelectric Reservoir, the Jami Mosque in Kampar District, and many other tourist attractions that are quite interesting to visit. The aim of the research is to design and create a tourism information system for Kampar Regency to make it easier for tourists to access information on tourist attractions in Kampar Regency. This research method uses a qualitative descriptive approach. Data is collected from interviews, field notes, documents and so on, then described and analyzed using triangulation so that it can provide clarity on reality. The research results show that with this system, it is easier for tourists to find information on tourist attractions, especially in Kampar Regency. The system provides photos of tourist information and its location, so that tourists get an idea of the profile of the tourist spot they are going to. It is hoped that this web-based tourism information system will make it easier for the public to obtain information about the locations of tourist attractions in Kampar Regency. The programming language used is the PHP Framework Laravel and MySQL as the database storage medium.
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Analysis of Profits and Development Strategies for Broiler Chickens in Mitra Pokphand Chicken Farms
Rico Mandana Putra, Uun Novalia Harahap, Denny Walady UtamaShow Abstract | Download PDF | DOI: 10.31004/jestm.v4i1.126 | Check in Google Scholar
It is known that the income earned by breeders is still not optimal, so it is quite difficult to obtain higher profits. Based on the problems in this study, how to analyze factors of production, total costs, income, business efficiency and Break Event Point broiler farms in partnership Pokphand chickens and how business development strategies can be applied. This study aims to analyze the advantages of Mitra Pokphand Chicken Livestock to then determine the right development strategy by utilizing the strengths and opportunities that this livestock business has. Data analysis was carried out qualitatively and quantitatively. The data that has been obtained is analyzed using descriptive analysis, business analysis and SWOT analysis using the IFE/EFE matrix. The results showed that the size of Mitra Pokphand's business income was influenced by revenue and production costs. For breeders to increase their income, it is hoped that livestock owners can reduce production costs. Meanwhile, based on the SWOT analysis IE matrix, the broiler business in Mitra Pokphand Chicken Livestock is in cell IV position which indicates that the strategy needed for the business is to grow and develop (growth and build). This strategy shows that livestock businesses need strategies to grow better and to develop broiler farming businesses to be better.
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Objective Matrix (OMAX) Analysis to Determine Production Productivity
Yulia Indriani, Resy Kumala Sari, Safni MarwaShow Abstract | Download PDF | DOI: 10.31004/jestm.v4i1.150 | Check in Google Scholar
PT. Mitra Bumi is a company operating in the palm oil sector that produces CPO and so far wants to know the level of productivity. OMAX is a partial productivity measurement system developed to monitor productivity in each part of the company with productivity criteria that are appropriate to the existence of that part (objective). Productivity is an important factor to support the survival of a company by analyzing and evaluating the output obtained based on its level of performance during a certain period. To find out the current level of productivity in the production department, it is necessary to measure productivity, because the results of this productivity measurement can be used as a consideration for implementing efforts that can be made to increase the company's productivity. Productivity measurements at PT Mitra Bumi are carried out using the method, objective matrix analysis (OMAX). The criteria used in this research are raw material productivity, effective working hours productivity, machine working hours and production effectiveness. The highest productivity index value was in July with a total value of 112.00%, while the lowest value was in June with a value of -91.33%. The cause and effect diagram is used to determine the causes of the decline in productivity in the CPO production section. As a result, production productivity at PT Mitra Bumi was influenced by factors that caused productivity to decrease, namely damage to the tippler machine, unsuitable raw materials, and less skilled operators
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Analysis of Employee Work Posture at Sorting and Boiler Stations of PT Mitra Bumi Using the OWAS Method
Piki Almahera, An Chen, Resy Kumala Sari, Hanantatur Adeswastoto, Nurul Dwi PratiwiShow Abstract | Download PDF | DOI: 10.31004/jestm.v4i1.147 | Check in Google Scholar
Activities at sorting stations and boilers are high risk activities. Incorrect body posture, done repeatedly and relying on manual human power causes musculoskeletal disorders (MSDS). This research aims to analyze MSDs disturbances in body parts of workers at sorting stations and boilers using the Ovako work posture analysis system (OWAS) method. OWAS can identify four body parts in a worker's posture, namely the back, upper arms, legs and weight category. Based on the results of the OWAS assessment, a score of 4144 was obtained at the sorting station, and 4141 at the boiler station. Both scores are in category 4, which means improvements need to be made as soon as possible. The injury risk index reached a value of 400 for both stations, indicating a very high level of danger.
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The Effect of Service Quality Toward Patient Loyalty in Special Hospital of South Sulawesi
Nurfitriani NurfitrianiShow Abstract | Download PDF | DOI: 10.31004/jestm.v4i1.223 | Check in Google Scholar
The obligation of hospitals to continuously improve and ensure service quality is regulated in Article 40 of Law No. 44 of 2009 concerning hospitals. High-quality services create emotional bonds with patients, resulting in positive experiences and increased loyalty. Therefore, service quality is essential to achieving patient satisfaction, which fosters loyalty. This study aims to determine the influence of service quality on patient loyalty at the Special Hospital of South Sulawesi Province. This quantitative research used a cross-sectional design. The sample consisted of 147 returning patients who received services at the outpatient installation of Dadi Regional Special Hospital (RSKD). The results showed that service quality significantly affects patient satisfaction. Furthermore, service quality has a significant impact on patient loyalty. These findings highlight the importance for hospitals to remain committed to improving service quality as a strategic effort to increase patient satisfaction and loyalty. Enhancing satisfaction will, in turn, support hospital strategies and the achievement of organizational goals.
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Quality Control Analysis To Reduce Bag Product Defects Using The Lean Six Sigma Method (Case Study: Alfajar Bag Convection Msmes, Jakarta)
M. Syahril, Emon Azriadi, Lailatul Syifa TanjungShow Abstract | Download PDF | DOI: 10.31004/jestm.v4i1.153 | Check in Google Scholar
The background of this research is to control the quality of bag production to reduce product defects and improve the quality of the resulting products. The purpose of this research is to identify the causes of product defects, determine the DPMO and sigma values, and propose improvements using the Lean Six Sigma method for bag production at Alfajar Bag convection. This research is both descriptive quantitative and qualitative, collecting production data over one year from May 2022 to April 2023. It was found that 11,940 Rempel Backpacks were produced, with 1,147 defective items, resulting in an average defect rate of 9.6%. The research analysis uses the Lean Six Sigma method to understand quality control through several stages. In the Define phase, four types of Critical To Quality (CTQ) attributes were identified for Rempel Backpack production. In the Measure phase, the calculations for DPMO and Sigma Level revealed an average DPMO of 24,015.913 and a Sigma Level of 3.477ϭ. In the Analyze phase, five main factors and seven types of waste affecting production were identified. In the Improve phase, several improvement suggestions were made to reduce product defects and waste in the bag production at Alfajar Bag. In the Control phase, the improvement suggestions analyzed in the Improve phase were implemented, and continuous monitoring and improvements were carried out.
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The Influence of Warehouse Operational Performance on the Acceleration of Goods Delivery at PT. Satria Antaran Prima Tbk Padang Branch
Lailatul Syifa Tanjung, Resy Kumala Sari, Yesi Yusmita, Alfi Syahrin Hasibuan, Nur AlizaShow Abstract | Download PDF | DOI: 10.31004/jestm.v4i1.168 | Check in Google Scholar
This research aims to analyze the influence of warehouse operational performance on the acceleration of goods delivery at PT. Satria Antaran Prima Tbk Padang Branch. Optimal warehouse operational performance is one of the key factors in supporting supply chain effectiveness, especially in speeding up the delivery of goods to consumers. The research method used is a descriptive method with data collection through sources in the warehouse and logistics department. The data obtained was analyzed using descriptive methods to test warehouse operational processes regarding the speed of delivery of goods. The research results show that there is a significant influence between warehouse operational performance and the acceleration of goods delivery. This means that improvements in storage processes, inventory management, and distribution arrangements in warehouses can directly increase the speed of delivery of goods to consumers. Therefore, PT. Satria Antaran Prima Tbk is advised to continue evaluating and improving warehouse operational performance as part of a strategy to increase customer satisfaction.
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